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Switch providers and pay nothing for two months

We handle the migration of numbers, queues, recordings, integrations, and consents. You won't pay a subscription fee for the first two months, so you won't have to deal with overlapping invoices while your old contract is still running.

Switching to Welyo

We'll help you move

We don't just hand you the keys and wish you luck. Below is a detailed list of what we migrate and what you receive during onboarding.

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Migration support

We migrate your entire customer service configuration from your current provider. You don't have to set it up manually or start with an empty system.

What we migrate
✓Phone numbers ported from your current provider
✓Queues, groups, and call routing rules
✓IVR voice menus with announcement recordings
✓Agent accounts, roles, and permissions
✓Call scripts and message templates
✓Outbound campaigns and contact sequences
✓Marketing consent registry
✓Working hours, calendars, and days off
✓Definition of the reports and metrics you track

We confirm the exact scope before signing the contract, after checking what your current provider allows to be exported. If something cannot be migrated, we tell you upfront.

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Dedicated implementation

We assign a dedicated manager to every migration who guides you from the initial conversation until the moment your old system can be turned off.

What you get
✓Implementation kickoff meeting to discuss how your team works today
✓Configuration tailored to your processes, not default settings
✓Team training and self-study materials
✓Parallel launch, with your old system still running
✓Dedicated implementation manager throughout the entire migration process
✓Post-implementation follow-up and optimization after the first few weeks

Implementation takes up to 14 days. The remaining time from your two free months is left for a smooth traffic transition.

Eight reasons to make the switch

The same reasons that convinced over 900 companies to use Welyo today.

One system instead of multiple contracts

Phone, email, chat, SMS, Messenger, and forms in a single dashboard. Consolidate your tools and invoices.

All-in-one telephony

Welyo is a carrier, so telephony is built into the platform. No PBX, no servers, no second provider.

AI Agent on the front line

Up to 40% of repetitive inquiries are resolved without a consultant, even after hours.

Save up to 10 hours per consultant each week

AI Assist generates transcripts, notes, and summaries in the background. Your team focuses on the conversation, not the paperwork.

Evaluate 100% of calls

Analyze all traffic instead of listening to a few recordings a month. Manage based on data, not impressions.

Connect customers to the right person immediately

Skill-based routing and caller identification. No more bouncing between departments.

Launch in 14 days

No need to involve your entire IT department. We handle the configuration and integrations.

A dedicated account manager, not a support hotline

A personal advisor guides you through the implementation and stays on afterwards. Over 6 million interactions on the platform annually.

How it works

Four steps from the form to a working system.

01

Fill out the form

You tell us what tools you currently use, how many agents you have, and when your contract ends.

02

Demonstration

We demonstrate the platform using your actual call scenarios, not just examples. Half an hour, no sales pitch.

03

Migration plan

We check what can be exported from your current provider and set a switchover date.

04

Start

We get you up and running in 14 days. From that moment, you get two months free of subscription fees.

Resolve more issues and improve service quality with AI
Reduce handling time and serve more customers with the platform already trusted by 900 companies.
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Frequently asked questions

Which channels does Welyo Contact Center support

Welyo integrates phone, chat, email, SMS, Messenger, and web forms into a single dashboard. Agents manage all channels from one screen, while customers have access to voice menus and self-service options.

Do I need my own PBX or hardware

No. Welyo is a cloud-based telephony system, so you work directly in your browser without the need for PBX hardware or servers. You can make calls using local numbers thanks to Local Presence, and billing is handled via a subscription. The service is provided by Focus Telecom Polska.

How long does implementation take

Implementation takes up to 14 days. The process consists of four steps: a discussion about your team, system configuration, training, and fine-tuning based on call data.